Tax & License Launches Virtual Customer Service

The health and safety of our customers and staff is our top priority. Our lobby may be closed, but our staff is working remotely to serve you.

To minimize the spread of COVID-19, we are using Zoom along with phone and email options to assist you virtually during our office closure. This virtual option is available at different times and days, so please be sure to check the times before proceeding.   

How Our Virtual Customer Service Program Works

When you select a Tax & License service area below, you will enter a Zoom virtual waiting room and a staff member will be with you as soon as possible. New to Zoom? Learn more about using Zoom.

Please note: There may be times this service is unavailable, typically this is due to staff training.  If you receive the following message "Please wait for the host to start this meeting"  please leave the meeting and wait one hour to try your call again. 

B&O or Tax Filing Question?

Speak to one of our Tax & License Auditors about a tax assessment you received or your B&O, utility or gambling tax questions. Our Audit team is ready to assist you using Zoom.  

Virtual Meetings Available:  Monday -Thursday, 10 AM - 4 PM 

Meeting ID: 884 1755 0749

Connect with Zoom - B&O Tax QuestionS

Business License Requirements

Have questions about registering your business with Tacoma? Our Customer Service team is ready to assist you using Zoom.  

Virtual Meetings Available:  Monday - Friday, 10 AM - 4 PM

Meeting ID: 822 0655 3682

Connect with Zoom - Business License Questions

Do not want to use Zoom? 

You can still contact us by calling or emailing our office.