Residents
- AccessibilityLearn about services for persons with disabilities
- Animal Care and ControlLicense your pets and find resources for animal care
- Noise ComplaintsSubmit a noise complaint using TacomaFIRST 311
- City NewsRead City news, watch videos and live webstream
- Community CleanupsGet connected with community cleanups
- Community GardensJoin a community garden in your neighborhood
- Contact UsContact the City of Tacoma
- Crime StatisticsView crime data in your neighborhood
- Customer Support ServicesYour one-stop shop for City services
- Emergency ManagementLearn how to be prepared in an emergency
- Garbage, Recycling, and Yard WasteLearn about residential waste management services
- Neighborhood Council ProgramConnect with Tacoma's neighborhood councils
- Online Citizen ReportingMake a non-emergency City service request
- Police ProtectionLearn about Tacoma Police Department services
- Senior ServicesLearn about what’s happening at our senior centers
- TV TacomaTune in to your City government access channel
- UtilitiesPay your bill and get information on utility services
- Utilities Rebates and IncentivesLearn how to save money on your utilities
Services
- Birth and Death RecordsRequest a birth or death record
- Call-2-HaulSchedule a collection of large household items
- Community Based ServicesHelp improve and preserve your neighborhood
- Community Liaison OfficersConnect with your Community Liaison Officer
- Fire and EMS ServicesLearn about Tacoma Fire Department services
- Graffiti CleanupLearn about ways you can help combat graffiti
- Homeowner Assistance ProgramsHome repair, rehab loans, and homebuyer programs
- Landlord-Tenant ServicesDispute resolution programs, training and referrals
- Library ServicesLearn about what's going on at your local Public Library
- Municipal CourtLearn about Court services and pay citations online
- Online ServicesAccess an interactive list of City services
- Parking ServicesGet information on parking options around the city
- Police ProtectionLearn about Tacoma Police Department services
- Special Event PermitsSubmit a request for a special event permit
- Street OperationsStreet maintenance and other Public Works services
- Tacoma EnviroNewsSign up for the environmental news listserv
- Tacoma Public UtilitiesPower and water services
- TAGROLearn about TAGRO products for your lawn and garden
Government
- Appear Before the CouncilSubmit a request to make a presentation to City Council
- Committees, Boards, and CommissionsLearn about boards and commissions and how to join
- Budget and FinanceView budget document and financial reports
- Ceremonials and ProclamationsRequest a City proclamation or special recognition
- City CharterView the City of Tacoma Charter
- City Council Agendas and MinutesView meeting agendas, minutes and videos
- City Council OfficesMeet the Tacoma City Council members
- City Departments and OfficesView a list of all City departments and offices
- City HolidaysView a list of City holiday closures
- City Manager's OfficeMeet the Tacoma City Manager
- Council Standing CommitteesAccess meeting agendas, handouts, and audio
- Mayor's OfficeMeet Tacoma's Mayor
- Municipal CodeSearch the City's current municipal and ethics codes
- Municipal Election InformationGet information, find voting locations, and register to vote
- Ordinances and ResolutionsAccess City ordinances and resolutions
- Other Government EntitiesView a list of municipal organizations and public agencies
- Public Disclosure RequestsRequest records from the City
- Title VICivil Rights Act of 1964
Business
- Available Sites and BuildingsAccess a list of available surplus properties
- Building Codes and PermitsBuilding permits, inspections and building codes
- Business IncentivesTax credits, loan options, and other business incentives
- City Capital ProjectsView and map current and planned construction projects
- Complete StreetsComplete Streets program and guidelines
- Film and Movie Location AssistanceApply for a film permit, get assistance on locations
- GIS Data and MapsDownload maps and demographic information
- Green BuildingEnvironment and energy-conscious building design
- Historic PreservationView historic districts, apply for a project design review
- Local Employment & Apprenticeship Training & support services for apprenticeship programs
- Neighborhood Business DistrictsView a list of Tacoma's business districts
- Planning and Development ServicesLearn about permits, site development and zoning
- Requests for Bids and ProposalsView the City's bid and contracting opportunities
- Small Business Enterprise ProgramQualify as a City of Tacoma small business
- Small Works Roster ProgramRegister your business for small public works projects
- State and Federal Business ResourcesState and federal business development resources
- Make It TacomaA one-stop portal for your business needs
- Tax and LicensePay B&O taxes, establish or renew a business license
Visitors
- Arts ProgramTake a public art tour or join the TacomaArt listserv
- Dining and NightlifeFind dining options, pubs and night spots
- Farmers MarketPlan a trip to purchase fresh, local produce, and goods
- GolfingBook a tee time, find a game, or schedule lessons
- Greater Tacoma Convention CenterPlan your next meeting, conference, or event
- Hiking and Biking TrailsExplore the beauty of Tacoma on an outdoor adventure
- Metro ParksFind parks and recreational activities for the entire family
- MuseumsVisit one of Tacoma's world class museums
- Performing ArtsSee a show at Tacoma's performing arts theaters
- Point Defiance Zoo and AquariumExplore animal exhibits and more
- Ruston Way WaterfrontEnjoy great views of Commencement Bay
- SeaTac AirportFlight information, parking, and passenger services
- ShoppingDiscover unique boutiques, specialty shops, and malls
- Special EventsView Tacoma's major events, festivals, and activities
- Tacoma DomeGet information on upcoming concerts, events, and more
- Tacoma RainiersCheck out the Rainers team roster, schedule, and stats
- TourismStay, play, and dine during your visit to Tacoma
- TransportationTransportation options to help you get around town

FAQs and Information

Access Employee Self Service Anywhere

You can log-on to Employee Self Service (ESS) from any computer within the City Network to update your family members and dependents, contact information, beneficiaries, deferred compensation contribution, plus many additional options. You can also access benefit plan information, tools and resources that are available to you and your family.

Employee Benefits Guide
Who to Contact for your Health Insurance Needs
Who to Contact to Change your Beneficiaries

Employees are entitled to great benefits through employment with the City of Tacoma. Some of these benefit programs are administered by the City, some are through other agencies or third-party administrators, and some are through a union affiliation. It is important to keep them all up-to-date. Don’t forget that you may also have some personal life insurance policies or retirement accounts outside of the City that you will need to update. With information listed across these various benefit programs, you may need to go multiple places to review the information and make any needed changes.

How to Make Changes in Employee Self Service (ESS)

How to Change Dependent Social Security Numbers in ESS
How to Change Your Life Insurance Beneficiaries in ESS
How to Change Your Deferred Compensation Contributions in ESS
How to Change Your Address in ESS

Employee Communications

2020 Open Enrollment Benefits Newsletter
2020 Open Enrollment Benefits Newsletter (Local 6)
2020 Open Enrollment Benefits Newsletter (Local 26) 2020 Open Enrollment Recorded Presentation (Non L6/26)

Benefits Enrollment Sessions

Benefit eligible employees are required to attend an enrollment and information session in order to sign up for City benefits. Employees accomplish this through the semi-weekly New Employee Orientation (NEO) sessions scheduled through the Training and Development Division of Human Resources.

Please contact your supervisor, your departmental training representative, or the Benefits Office at (253) 573-2345 for scheduling questions.

Submit Forms to the Benefits Office

Scan/email to benefits@cityoftacoma.org
In person at the Tacoma Municipal Building or Tacoma Public Utilities
Interoffice mail to Human Resources/Benefits TMB 1420

Questions and Comments

Contact the Benefits Team at (253) 573-2345 or via email at benefits@cityoftacoma.org.

Our Staff

Monica Rutledge - Human Resources Specialist

Diane Peterson - Human Resources Specialist

Nikki Abernathy - Human Resources Specialist

Cindy Farmer - Human Resources Specialist

Karen Short - Sr. Human Resources Analyst

Vanessa Peterson - Sr. Human Resources Analyst

Elizabeth Marlenee - Sr. Human Resources Analyst, Disability & Leaves Mgmt (DLM)

Deidra Norgaard - Sr. Human Resources Analyst, Disability & Leaves Mgmt (DLM)

Jen Peters - Human Resources Manager

Shannon Carmody - Wellness Coordinator

Kari Louie - Senior Compensation and Benefits Manager

Contact Us

(253) 573-2345
email

FAQs and Information

Access Employee Self Service Anywhere

How to Make Changes in Employee Self Service (ESS)

Employee Communications

Benefits Enrollment Sessions

Submit Forms to the Benefits Office

Questions and Comments

Contact Us

Access

Social Media

Contact the City

Relay Services