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FAQs and Information

Access Employee Self Service Anywhere


You can log on to Employee Self Service (ESS) to update your family members and dependents, contact information, beneficiaries, deferred compensation contribution, plus many additional options. You can also access benefit plan information, tools and resources that are available to you and your family. 


To continue to maintain the security of personal employee information, ESS must be accessed on a computer connected to the City network or via VPN using the Rapid Identity application. If you do not have VPN access to ESS, please submit a T-Ticket to the IT Department with your request or call them at (253) 591-2057.

Employee Benefits Guide
Who to Contact for your Health Insurance Needs
Who to Contact to Change your Beneficiaries


Part Time Employee Premium Rates*
Domestic Partner Imputed Income Rates*
*Please review the Employee Benefits Guide for additional information

Employees are entitled to great benefits through employment with the City of Tacoma. Some of these benefit programs are administered by the City, some are through other agencies or third-party administrators, and some are through a union affiliation. It is important to keep them all up-to-date. Don’t forget that you may also have some personal life insurance policies or retirement accounts outside of the City that you will need to update. With information listed across these various benefit programs, you may need to go multiple places to review the information and make any needed changes. 


How to Make Changes in Employee Self Service (ESS)

How to Change Dependent Social Security Numbers in ESS
How to Change Your Life Insurance Beneficiaries in ESS
How to Change Your Deferred Compensation Contributions in ESS
How to Change Your Address in ESS

Employee Communications

2021 Open Enrollment Benefits Newsletter
2021 Open Enrollment Benefits Newsletter (Local 6)
2021 Open Enrollment Benefits Newsletter Rail (BLET/SMART-TD/Yardmasters)
2021 Open Enrollment Recorded Presentation (Non L6/26)

Benefits Enrollment Sessions


Benefit eligible employees are required to attend an enrollment and information session in order to sign up for City benefits. Employees accomplish this through the semi-weekly New Employee Orientation (NEO) sessions scheduled through the Training and Development Division of Human Resources.


Please contact your supervisor, your departmental training representative, or the Benefits Office at (253) 573-2345 for scheduling questions.

Submit Forms to the Benefits Office

  • Scan/email to benefits@cityoftacoma.org
  • Mail to Human Resource Benefits, 747 Market Street, Room 1420, Tacoma, WA 98402
  • Interoffice mail to Human Resources/Benefits TMB 1420

Questions and Comments


Contact the Benefits Team at (253) 573-2345 or via email at benefits@cityoftacoma.org.


Our Staff

Monica Rutledge - Human Resources Specialist

Nikki Abernathy - Human Resources Specialist

Cindy Farmer - Human Resources Specialist

Ana Lopez - Human Resources Specialist (Deferred Compensation)

Karen Short - Sr. Human Resources Analyst

Vanessa Peterson - Sr. Human Resources Analyst

Elizabeth Marlenee - Sr. Human Resources Analyst, Disability & Leaves Mgmt (DLM)

Deidra Norgaard - Sr. Human Resources Analyst, Disability & Leaves Mgmt (DLM)

Jen Peters - Human Resources Manager 

Shannon Carmody - Wellness Coordinator

Kari Louie - Senior Compensation and Benefits Manager


Contact Us

(253) 573-2345