• City of Tacoma QA
  • City of Tacoma OpenData

The Principles That Guide Us

Our Mission

The City of Tacoma provides high-quality, innovative and cost-effective municipal services that enhance the lives of its citizens and the quality of Tacoma’s neighborhoods and business districts.

Our Vision

Tacoma is a livable and progressive international city, regarded for the richness of its diverse population and its natural setting. 

The Principles That Guide Us

  • Integrity
    We conduct our personal, work group, and organizational actions in an ethical and honest manner, and we serve as responsible stewards of the public resources entrusted to us.

  • Service
    We treat everyone with courtesy and empathy. We provide customer-focused municipal services that produce high value and results.

  • Excellence
    We achieve the highest performance possible. We use collaborative and inclusive approaches to organizational and community issues. We are accountable for individually and collectively meeting high standards.  

  • Equity
    We understand and reflect the community we serve. We ensure every community member has services and opportunities that will enable people to satisfy their essential needs and advance their wellbeing.