The Tacoma Fire Department operates its own fire communications center (FCC). We receive calls for assistance and dispatch the required apparatus and personnel for our response area and for Central Pierce Fire and Rescue. FCC receives calls via the 9-1-1 system, the City of Tacoma municipal box alarm system (which is tied to the major buildings, schools, and hospitals) as well as from private alarm companies. The communications center dispatches public safety units to over 60,000 incidents each year. The motto of FCC is "Where Service and Seconds Count."
FCC is staffed with 17 uniformed personnel. All fire dispatchers are certified as emergency medical technicians and maintain the same fire operations training as their counterparts in the field. Their experience and knowledge as firefighters helps them to effectively dispatch the proper resources to emergency incidents.
South Sound 911
TFD is a participating agency in South Sound 911. Visit South Sound 911 for additional information about the regional dispatching effort.