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Economic Development Services

The Economic Development Services Division is involved in creating community vitality and generating revenue for the City enterprise to provide high quality services to our citizens and businesses. Specifically, we enable the private sector to invest, create jobs and develop successfully in Tacoma. We specialize in:


  • Business retention, expansion, and attraction.
  • Fostering entrepreneurship and small business development through the Make It Tacoma website.
  • Coordinating major development projects.
  • Finding business financing.
  • Identifying tax and other incentives.
  • Business advocacy and serving as your ombudsman within and external to the City organization.
  • Enhancing neighborhood development through our Neighborhood Business District Revitalization Program.
  • Managing the City’s Neighborhood Council Program to promote citizen-based efforts for neighborhood improvements.

Business Development Manager
Gloria Fletcher
(253) 591-5207

Project Manager
Pat Beard

(253) 591-5039

Carol Wolfe
(253) 591-5384

Program Specialist
Debbie Bingham
(253) 591-5117

Program Specialist
Kala Dralle
(253) 573-2523

Program Specialist
Shari Hart
(253) 591-5208