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Digital Equity

The City of Tacoma supports equitable access to computers and the Internet for all residents. We believe that the Internet is essential for education and employment opportunities, business development, healthcare, government services, and community involvement.


The City’s interest in a Digital Equity Program was established in 2015-2016 as a direct outcome of the City Council’s strategic planning efforts. At that time, the City was completing its ten-year strategic visioning exercise (Tacoma 2025) and it became clear that digital equity aligned with the City’s focus areas.


Community Technology Survey Report Now Available

The City of Tacoma's Information Technology Department engaged Pacific Market Research, Inc. and Applied Inference, LLC to conduct a study of residents regarding their access and use of technology. This study was designed to help the City understand current digital divide issues in the community, and will be used to inform the City’s Digital Equity Program going forward. This survey is the City’s first study of this kind. 


Read the Preliminary 2016 Community Technology Survey Report