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City Manager's Office

Message from City Manager T.C. Broadnax


Tacoma is a community of approximately 200,000 people situated on the Puget Sound in the Pacific Northwest. We pride ourselves on being a responsive, high-performing organization as well as a community of people who care for one another.

The role of the City Manager’s Office is to work with the City Council and City departments to ensure effective implementation of City policies. The City Manager's Office works in conjunction with the Mayor and City Council to implement the policies set forth by the City Council and ensure that City programs and operations meet the needs of Tacoma residents.

Today, we continue our efforts to serve Tacoma residents and visitors in the smartest, most efficient and most cost-effective way possible, while building a comprehensive approach that helps Tacoma's economic stability, financial prosperity, and cultural vitality.

The current economic landscape emphasizes the need for smart growth practices and innovative service delivery methods. In order for Tacoma to navigate past challenges, seize the opportunities, and keep in step with global trends, a cooperative effort between residents, private and non-profit businesses, elected officials and City Staff is critical.

During my tenure as City Manager, I have focused on ensuring the financial sustainability of the City while increasing the transparency and accountability of City government. The 2015-2016 Biennial Budget is available online and features performance metrics for the various City departments.

The City of Tacoma is committed to providing access to City services and City information. As part of our new website, we have integrated TacomaFIRST 311 service, a new Web portal for residents and visitors to better connect with City government.

Thank you for your interest in the City of Tacoma, we value your input to help us achieve higher levels of service.

T.C. Broadnax
City Manager


T.C. Broadnax
City Manager T.C. Broadnax


Executive Team
Mark Lauzier
Assistant City Manager
(253) 591-5000

Nadia Chandler Hardy

Assistant to the City Manager
(253) 591-5000

Administrative Support
Celia Holderman
Executive Assistant
(253) 591-5134

Link to TacomaFIRST 311 from the City of Tacoma

747 Market Street
Room 1200
Tacoma, WA 98402

Email the City Manager