| Is there an approved list of potential CityNet users? |
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Yes, there is a list. As part of the cable franchise/agreement negotiations there is an approved list of sites that can be connected and lit up on CityNet at incremental cost.
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| Who is considered a qualified user on CityNet? |
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Government agencies, agencies with a close affiliation to government, schools, libraries, etc., are qualified CityNet users.
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| If my department or agency is qualified, how can we get service? |
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Apply for service. There is an application available on this Web site or through the Franchise Administration Office. Completed applications should be submitted to the Franchise Administration office. A site visit will be arranged. CityNet's Technical Administrator is available to assist in the completion of your application.
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Are there any fees associated with the use of CityNet? |
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Yes. There is a monthly user fee negotiated with the General Services Franchise Administration office.
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Is there an agreement or contract? |
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Yes, there is a CityNet User’s agreement. This agreement is negotiated between the User agency and the Franchise Administration office. The agreement outlines responsibilities and costs associated with using and maintaining CityNet.
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| If my department or agency needs to purchase end-user equipment, is there someone who could advise us? |
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Yes. The Technical Administrator for CityNet is available to assist you at 253-591-5699. He will work with representatives of Click! Network and/or other vendors to help accommodate your needs.
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| Is there an opportunity to buy end-user equipment from the City? |
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Yes. The City can purchase equipment under the current vendor contracts held by Click! Network. The City will resell it you for cost.
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| What kind of service/bandwidth for voice, video and data applications are available over CityNet? |
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Anything from simple telephone service (DS1) to a combination of services up to a maximum of OC12 or 622 Mb/second.
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| Is there limited use of this network? |
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Network capacity can be scaled to meet your needs. The network is limited to use by certain groups and agencies.
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How secure is information traveling over the network? |
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Very secure. Information travels in packets and is virtually unreadable until is it reconfigured at its end destination.
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| Would my department have a dedicated fiber or share bandwidth? |
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Shared bandwidth. Dedicated fiber does not provide for the best and most economical use of CityNet. Security is not compromised by sharing bandwidth. Agencies do not receive and can not read other agencies’ information.
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