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Dear City of Tacoma resident:

If you have contacted your cable television company with a concern or complaint and feel that it is still not resolved, please complete and submit the form below.  As the cable franchise authority, we will assist you to resolve the issue with the cable television company.

Note:  The Franchise Administration serves City of tacoma cable TV customers only.  Residents of University Place, Fircreast and the greater P:ierce County area should contact the Rainier Communications Commission at 253.589.5878.

 

  Type of Concern:
  Billing
  Cable Internet@Home
  Construction
  Customer Service
  Franchise
  Outage
  Picture Quality
  Other

  Provider:
  Click! NetworkComcast

  Date:
 

  Subscriber Name:
 

  Address:
 

  City:
 

  Telephone/Home:
 

  Telephone/Work: